About us | AIRCARE SOLUTIONS

VOTED NUMBER 1 IN HONG KONG IN THE ANNUAL EXPAT LIVING READERS' CHOICE AWARDS 2023 


AirCare Solutions specializes in the cleaning and sanitizing of air conditioner units, removing unwanted and unsanitary elements from the units and ensuring that you are breathing healthy air that is clear and free from harmful mold and bacteria. But that’s not all we do – please visit our Services page for our comprehensive range of cleaning services for both indoors and outdoors, as well as our Installation Services and our Repair & Maintenance Services.

There is a link between health – both mental and physical – and the quality of the air that we breathe. Hence, indoor air quality is exceptionally important. Pure, clean, and healthy air is a necessity, not a luxury. And it’s a necessity that needs to be safeguarded. How often you get your air conditioning systems cleaned, and to whom you trust some of your most valuable appliances with, is enormously important.

We are passionate, driven and uncompromising when it comes to creating the right conditions for quality air indoors. We want to be the gold standard for air conditioner cleaning with the best quality and best-value price!

When you choose AirCare Solutions, you’re choosing a team dedicated to delivering exceptional customer service. Our goal is to work hard and to leave you 100% satisfied not only with your air conditioning systems, but with our service as well.

Our mission is to bring more awareness to just how important it is to get your air conditioners professionally cleaned, for you and your family’s health, as well as to extend the life of one of the most ubiquitous, expensive, and relied upon appliances in our daily lives.

Please browse through our website to see the many benefits of a thorough air conditioner deep cleaning and take a look at a selection of photos and videos of air conditioners we have cleaned before. You will be amazed at what can come out of air conditioning systems! Our YouTube Channel also provides very detailed insights into our cleaning processes, as well as informative clips that can help to ensure that your air conditioning systems are well maintained. 

WHAT DIFFERENTIATES US?

Quality

AirCare Solutions personnel are contractually obligated to maintain a ‘Kaizen’ approach to conducting themselves, their business practices, and to uphold our Five Pillars of Customer Service:
 

• Quality customer service begins with Shared Vision & Values
• Quality customer service retains Service-Focused Leaders
• Quality customer service attains Consistent Service Delivery and Measurement
• Quality customer service delivers Developmental Training and Coaching
• Quality customer services requires Constant Systemic Improvement and Reinforcement

Our Brand Promises
 

• Punctuality. We’re exceptionally careful with planning & scheduling, so we’re punctual. 
• Integrity. We do what we say we’re going to do, by when we say we’re going to do it.
• Responsibility. We treat your home or office as well as if it were our own.
• Service with a smile. We don’t hire anyone based solely upon their skills – EQ is just as important to us as IQ.
• Accurate Quotations. Attention to details. No surprises, no hidden fees. We ask you all the right questions, and clearly communicate our Terms of Service. 
• Availability. We're expanding rapidly and we're creating teams dedicated to each and every district of Hong Kong - one of the key measures of our dedication to quality service is that we aim to ensure that we can serve you within 2 weeks of contacting us. We currently serve all areas of Hong Kong, Kowloon & The New Territories, with the exceptions of Lamma Island, Cheung Chau, and Ma Wan (Park Island). 

Benefits from our comprehensive bi-annual cleaning programme;
 

• Reduce your electricity consumption by up to 20% with thorough air conditioner deep cleaning.
• Improves your air-conditioner’s performance, reaching your ideal temperature faster and more efficiently. A necessity for those hot and humid Hong Kong summer months!
• Dramatically improves air quality by removing mold, bacteria and other contaminants.
• Recommended service for all Asthma and allergy sufferers.
• Our anti-bacterial cleaning products and sanitizing products are non-corrosive and guaranteed to eliminate a range of contaminants such as mold, mildew, fungi, and kill 99.9% of bacteria that build up in your air conditioning systems. They are 100% biodegradable, non-toxic, and listed on the US EPA Safer Choice, USDA Biobased, and Green Seal programs.